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Re: I-MiEV Main battery cell failure

Posted: Fri, 06 Oct 2017, 10:57
by majorphill
Mike
Thanks for that
After they have tested the battery muliple times with the same " the battery is good " response, there is something else wrong.
I am still of the opinion that it is a computer / software problem. There's not much else in the car and as I understand it, the battery has a five year warranty, everything else is 10.
I will keep you posted
Regards
Phil

Re: I-MiEV Main battery cell failure

Posted: Mon, 09 Oct 2017, 18:56
by majorphill
Hi all

After talking to Paceway today it seems the battery is now out of warranty even though we had problems before the 5 years from first registration was up and they have worked on it off and on for about 15 months under warranty. Any further works to try to fix the car is chargeable. $154 per hour.

As they can't fault the battery my assumption was it would be covered by the 10 year drive train warranty but it appears that the 10 year warranty only applies to the original purchaser and doesn't flow on to a new owner.

Watch this space.

Regards

Phil

Re: I-MiEV Main battery cell failure

Posted: Mon, 09 Oct 2017, 21:59
by mikedufty
When we bought ours from Paceway we were told that because it was originally a 3 year lease, we were actually the first purchaser and would get 5 year warranty from purchase. My only documentation of this is a dodgy photocopy of a warranty certificate though. The new owners of Paceway don't seem to share that opinion but it might be worth trying if you have an issue. I still think it would be well worth your while to get evshop to have a look. I have only heard bad things about Paceway since AHG bought it and they are not an accredited EV service centre anymore.

Re: I-MiEV Main battery cell failure

Posted: Mon, 09 Oct 2017, 23:45
by majorphill
Mike

When we bought ours we received an email outlining the dates which started from when the vehicle was first registered (prior to us). They did manage to mess that up by saying the battery warranty was 10 years and the drive train was five.

We were told today that AHG won't honour the previous Paceway deals so who knows.

We will take it to the EV shop but I want to see what happens if we are paying rather than a warranty job.

Interesting to know that they have lost their EV certification. Hasn't stopped them selling Outlanders.

Regards

Phil

Re: I-MiEV Main battery cell failure

Posted: Tue, 10 Oct 2017, 00:26
by mikedufty
I think they are still authorised for PHEV, just not EV, closest EV authorised service centre is in Adelaide.
I just had a closer look at the warranty certificate and it does actually state it is a "Diamond Pre Owned Vehicles Advantage Warranty Certificate", extension to 5 years from our purchase date, did you get anything like that? Doesn't say anything about being specific to the dealer, but I don't know how we would go about claiming on it if disputed.
Make sure you get a quote up front if getting paid work at Paceway. I didn't ask, assuming a service would be about the same as the last time ($200) and got stung for $650 for the 35,000km service. They said there were lots of things to inspect and it took a long time.

Re: I-MiEV Main battery cell failure

Posted: Tue, 10 Oct 2017, 09:34
by majorphill
Unfortunately all we have is an email stating the warranty started from the first registration.

I think we are going to be shafted.

From memory our 15000km service was about $400. Lots to check and took all day.

Our following service from Southside was about $250 but at least they gave me a checklist verifying that the oil levels were fine, the air cleaner was functioning, the spark plugs were good and a note that the brake fluid needed urgent replacement for another $200.

My local mechanic charged $80 and a chat about EVs.

The EV shop will be my next point of call.

They have only been authorised to do one hour so it will be interesting to see if they can find a solution in that time after not being able to find it in the last 15 months (and they have had the car in the workshop for two / three of those months).

Regards

Phil

Re: I-MiEV Main battery cell failure

Posted: Sun, 22 Oct 2017, 17:12
by majorphill
After much testing it is now the on board charger that has failed.

It was going to cost $4500 plus fitting until I reminded them that the charger had been replaced under recall about a year ago.

They are now doing it under warranty.

Time will tell if this lot of testing is any better than the last.

Re: I-MiEV Main battery cell failure

Posted: Sun, 12 Nov 2017, 07:59
by majorphill
A quick update

After replacing the charger Paceway queried our charge cable as the car wouldn't charge. Once that cable was tested and proven to be good they did manage to charge the car fully.

On the test drive by the dealer it stopped again.

I think they are out of ideas and are wishing they had never sold it. I am sure they have spent more on warranty work than the car cost.

Time will tell.

Regards

Phil

Re: I-MiEV Main battery cell failure

Posted: Sat, 18 Nov 2017, 12:50
by g4qber
2011 battery has arrived. Will be fitted Tuesday onwards. Can’t wait. 2010 cells going back to skylogger, Kt and Tom. Thanks for loan of your cells. Have done 30k kms since feb.

Re: I-MiEV Main battery cell failure

Posted: Sat, 18 Nov 2017, 13:34
by jonescg
I'm keen to see what we can do with the battery enclosure - easily fit >25 kWh worth of new cells in there!